Our Warranty

Williams Professional Painting, Inc. BBB Business Review

Coatings Application Warranty

Williams Professional Painting, (hereafter referred to as “WPP”), of 110 S. Floyd Street, Alexandria, Virginia 22304, 703-768-8143 warrants to the current owners of the property listed in this proposal that all coating application work performed by WPP will be completed according to professional industry standards and will be under warranty to remain failure free under the following terms and conditions:
 
All interior coatings applied to plaster, drywall and wood surfaces shall be warranted for a period of 5 years from completion of the work.
 
Exterior Wood, stucco and masonry substrate coating application shall be warranted for a period of 3 years from completion of the work. Metal and iron substrate (as it relates to this document, substrate is the underlying structural material upon which the coating is applied) coating application shall be warranted for a period of 1 year from completion of the work. Exterior Clear finish coatings shall be warranted for a period of 2 years from completion of the work. Previously unpainted aluminum and vinyl surfaces shall be warranted for a period of 10 years from completion of the work
 
In order to submit a claim for a breach of this warranty, the owner shall deliver to WPP not more than 10 days after the discovery of the defect, written notice of the defect, and the date on which the defect was discovered.
 
WPP will inspect the areas within 7 days of notification of potential defects. If inspection determines that the defect falls within the scope of this warranty, WPP shall provide replacement service and product to correct the defect. WPP agrees to correct the defective portions of the work caused by improper or inadequate preparation and/or painting, which owner agrees will be the owner's sole and exclusive remedy.
 
This warranty constitutes the sole and exclusive warranty made by WPP and there are no other warranties, including, but not limited to the implied warranty of the merchantability and warranty of fitness for a particular purpose and all such warranties are expressly disclaimed and excluded by the parties. 
 
This warranty also constitutes owner's exclusive remedy against WPP including for alleged negligence of WPP and otherwise, and WPP shall not be liable for any incidental or consequential damage including liquidated, delay damages or other damages.
 
This warranty shall not be extended by any corrective service or additional material, but the remaining warranty period from the date of completion of the original work shall continue in effect and be applicable under the original terms and conditions. This warranty is not applicable under the following conditions:
A) Any damage to stucco or masonry that may occur due to ongoing concealed deterioration.  This may manifest itself as efflorescence, a white, chalky, leaching of salts to the surface, accompanied by a crumbling of the stucco or masonry surface. B) Coating failure due to structural damage caused by standing water, inadequate drainage, improperly installed guttering or guttering in need of repair/replacement, water sprinklers or window unit air conditioners causing continuous water saturation, leaking and/or pooling in/on or around the affected area (s). C) Coating failure due to wood rot, or damage caused by termites, carpenter bees, carpenter ants or any other insects. D) Coating failure due to structural alterations,additions, repairs or normal shifting and settling of building and substrate. E) Coating failure caused by unchecked mold or mildew growth. F) Coating failure caused by roof and/or plumbing leaks. G) Coating failure resulting from: caustic chemicals, fire, acts of God, natural disasters such as windstorms, floods, earthquakes, lightning, mud slides, tornadoes, or hurricanes.

Testimonials

Our Happy Customers

Interior Painting Project

Bryan Pinto, one of William's foremen, and his team showed up early the first day and performed their work with efficiency and care. The team finished the job promptly and did excellent work, carefully executing detailed carpentry work on crown trim and painting as high as the peak of our four story town-home. Very impressed with their work and would hire again.


Z.W

Williams Professional Painting

Rick:

Thanks for your follow-up note – and thanks for the job. Les did a truly excellent job of managing this project, including his own efforts wielding the paintbrush. As a team, Les, Ricardo and Eric were professional, conscientious and diligent painters. All of the work was done with care and attention to detail. The team showed up and finished the job on time as projected. They cleaned up the job site perfectly.

We will not hesitate to recommend your firm to friends. Moreover, this winter we are likely to contract for some inside painting work, and will contact you about that when we are ready.

Best regards,


M & C

We are happy to say that Ernesto and his team did a beautiful and professional paint job on our house.

We've lived in the Mount Vernon area for many years but this is the first time we've contracted with Williams Professional Painting. We are happy to say that Ernesto and his team did a beautiful and professional paint job on our house. His work was superior to any we've had done in prior years or we could have done ourselves. Ernesto was very polite and frequently asked if we had any questions or outstanding issues. We also want to commend your office staff on their professionalism and the pleasant way they handled questions. Congratulations to a top notch company and a job well done.


Kathy M.

I will be sure to recommend Williams Professional Painting to my friends and neighbors.

Dagoberto, Fidel, and “D2” performed extensive work on the exterior of my house from May 25 through May 27. They power washed the exterior, replaced wood trim with PVC, and painted the exterior. They also repaired drywall in my den, and painted that wall.

They did an outstanding job! I will be sure to recommend Williams Professional Painting to my friends and neighbors, and as the need arises in the future I intend to use Williams.

Thanks!


B.P.

A Happy Client.

I wanted to let you know how happy we were with the exterior paint job that was done at our house the week of March 14, 2016. Unfortunately I cannot recall the foreman's name - I think it was Santo. He and the other painter did a wonderful job. They were very courteous and professional and we are very pleased with the work they did. I would definitely hire them again.

Thank you!


M.S

Thank you for an excellent staff and for quality work!

Milton,

I wanted to send a quick note this evening to let you know how happy I am with the exterior painting work. The guys finished up tonight, working very late in order to complete everything before the heavy rain starts early tomorrow, and the house looks fantastic!

I also want you to know what a terrific team you have, so professional and always gracious. They worked meticulously each day (I don’t even think I saw them eat lunch!), and they were always ready to explain anything they were doing whenever I asked questions. My experience with your company has been wonderful and I look forward to working with you again early in 2017 to complete my interior plaster repair and painting project.

Thank you for an excellent staff and for quality work!


P.T.

Professional Interior Painting In Alexandria, Virginia

Ricardo and Pablo painted my master bedroom suite consisting of the bedroom, bathroom, and 2 walk-in closets. Ricardo was the foreman on a job in our house last year and he did a wonderful job; they did the whole basement. Because he did such a good job we requested him by name to do our master suite. Again, he did not disappointment us. The finished work is perfect, he does the best cut-in of any painter I have seen. My wife and I are both Realtors here, we see a lot of houses, and the quality of Ricardo's work is far better than most homes we see. He is courteous, respectful, works hard, takes extreme pride in his work, has a great attitude, is punctual and precise in his work. Clone him!!!

I copied my wife on the email so she can see the comments.

Warm Regards,

David

David Rainey, REALTOR

Your At Home Team

McEnearney Associates

109 Pitt Street

Alexandria, VA 22314


D.R

I'll be sure to recommend this company and the services of Rick and Bryan to all of my friends.

I cold called Williams Professional Painting while searching for painters for my new condo in DC to obtain a quote. I was able to promptly talk to Rick Williams on the phone and he was extremely responsive and reasonable. I told him I recently purchased a condo and wanted to repaint everything prior to moving in. He sent an estimator out to my condo. The estimator, Jose, showed up on time and was extremely courteous, even removed his shoes prior to entering my condo. He took measurements of the rooms and recommended different types of paints for the rooms. I discussed with Rick that I needed the job done in two days and he said it wouldn't be a problem. His crew led by foreman Bryan arrived on time and was also extremely courteous and professional. Their #1 priority seems to be getting the job done correctly. Some of my paint colors were rather dark for accent walls and although my contract said 2 coats of paint, Bryan used 3 coats to ensure that the accent walls were painted properly.

Rick's team kept their word and finished my project in 2 days, even though it required bringing in a few extra painters, they still did not lapse their deadline. In the end, I am glad I hired Williams Professional Painting and did not take on this task myself or hire hourly help to assist me to paint. I'll be sure to recommend this company and the services of Rick and Bryan to all of my friends.


A.P

A Review for Williams Professional Painting

Dear Williams Professional Painting,

Ricardo Salas and Jorge did an outstanding job today at our house. They were neat, did great work and could not have been more polite and professional. They got right to work and finished both projects on time. Very satisfied with the job!

Thanks,



T. A.

Williams Professional Painting

Dear Mr. Williams

I would like to thank your staff, Milton Chavez, Lisa Reyes,Juan Maldonado and Eric Quinteros for their exemplary professionalism and outstanding work on my newly remodeled basement. Milton was totally up front with me every step of the way. He explained all additional charges which would be needed to remedy the newly discovered mold and to add crown molding which were not included in original contract. Lisa did a wonderful job helping me select paint colors. Juan and Eric arrived promptly every day, worked almost non-stop even when the temperature was an unbearable 106 degrees. I want you to know I will be putting my comments on Yelp and will be sending you a copy.

Again my sincerest appreciation for a job well done. I will be recommending you to my family and friends.

Sincerely,


L.L

A Professional Interior Painting Project

Hi Dave,

Gabriela mentioned that I should send a note to you when I called to let her know how happy we were with the services that Jose, JB, and Rodrigo provided. Jose and Tim found a great team to help us finish the job when we determined that we needed a team with experience with durarock instead of drywall. Jose was patient and very attentive to our concerns.JB and Rodrigo replaced part of our walls and repainted the damaged walls and ceiling. Their work is beautiful. I can't even tell there was ever water damage in those areas. They also took great care in making sure our furniture was protected and to minimize dust. Their clean up exceeded expectations. Thanks for sending over such a great team! We look forward to working with them again in the future.

Kind regards,


E.A

Thank you for providing us with two highly professional workers.

Dave:

My husband and I would like to tell you how pleased we are with the work that was done by your employers, Juan Maldonado and his co- worker. They were at our house on Wednesday September 23 and Thursday September 24. While here they did carpentry work as well as painting. The end product is truly top of the line. We found Juan and his co- worker to be hard working, pleasant and above all else extremely competent. It will be our pleasure to recommend them to our neighbors, many who saw the Williams truck in front of our house and were curious to know what we were having done, and our many other friends.

Thank you for providing us with two highly professional workers. The result of their work gets an A+.


L.M

A Review for Les.

Thank you Dave, if you wish, you have our permission to use photos of our house in use your promotional materials and I am also happy to give you a positive review/testimonial wherever you wish. In any case, please know I will recommend you and your team to our friends. Great doing business with you. We'll be in touch!


B.S.

An Interior Painting Project.

" as I expected from your high-quality firm, the work was meticulous. Looks great. I wouldn't use or recommend anyone else for painting but Williams..."

Great work!


Mrs. S.

A Painting Project in Sterling, VA

Hi Rick, everything looks wonderful! Your crew was super nice and clean too! Thanks again for getting me in earlier. I really appreciate it. I'll be giving your name to everyone I know who needs a painter and drywall repair.

Thanks again!


M.L

Interior Painting Project in Alexandria, VA

The process of getting the estimate all the way through completion of the job could not have been more seamless or easy. We just purchased a new construction condo and initially thought we could do the painting ourselves but decided to at least get an estimate from a professional. The owner of the company actually did our estimate and was kind enough to point out serious mistakes in the builders painting job (such as the builder did not sand the walls before applying paint so the paint was rough in several spots). The estimate to paint our entire first level, the stairwell and the upper level hallway was incredibly reasonable and quite surprising. So we hired Williams right away. We were able to schedule the job quickly and the painting was completed in two days. They did a perfect job. There is no better way to qualify the quality of the work. We are so happy that we decided to hire Williams Professional Painting and they will definitely have our business in the future.


A.R

Facebook Review

We use Williams several times a year to keep up with our home. Inside or outside they do a great job. This week was a tough job of wallpaper removal and then prime and paint the master bathroom. Dagoberto and Edwin did a great job and were a pleasure to have around all week.


J.K.

Exterior Painting In Great Falls Virginia - Sr. Maldonado demonstrated his superior skills

Again, Sr. Maldonado demonstrated his superior skills in repairing the exterior of our house. His partner was new to us but his skills, too, were evident. This explains the excellent job they did.


David Nickerson

What You Should Know About Us

Completely Invested

Our neighbors have been trusting us for over 40 years, and we want our appreciation to show!

Experience and Education

Take advantage of our experience and training. Have questions? Ask away! Need help? We’re here.

Honesty Is Key

No fuzzy prices or timelines. Just clear, detailed communication.

The Best Team

Our painters are invested in their trade and love working on our team. See for yourself!

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Whether we’re painting your home or your high-rise, you can expect clean, orderly work habits.

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