Dear Williams family,
We needed an experienced company to paint the interior of our 2200 sq. ft. 1948 brick rambler. The walls and ceilings in the original part of the house are plaster on wood lathe. During its 65+ years, the walls and ceilings were showing cracks suffered from settling, earthquake, and a mediocre paint job done by someone else 10 years ago requiring more prep time than the 1990-91 addition (drywall and wallpaper to be removed).
Once we decided that we were ready to have the house painted, we began interviewing painting companies and chose Williams Professional Painting for reasons both tangible and intangible.
A work colleague had recommended them based on their results on the exterior painting of their home.
We attended a complimentary paint consultation seminar hosted at Williams’ plant. Attendees included real estate agents, previous clients, and potential new business opportunities like us. The class was conducted by an experienced painting and color design consultant.
The plant was clean, well-stocked, and well-organized with paints and paint samples, ladders, and drop clothes for pending jobs. It was there that we met the Williams family. We knew that we could trust this family to do the job right.
Rick, the owner’s son, inspected our home twice to gauge the amount and type of work required. He then decided which of his crews had the mix of skills required to perform the job. Our crew foreman was Jose G., and the team included Ricardo, Jaime, Jhoiner, Marvin, and Dagoberto.
They did all the big and little things right, such as the following:
The crew was punctual starting every day at 7:30 AM. They worked the entire day of the mid-January snow storm and appeared the day after that storm at the same 7:30 AM starting time. They worked the entire day breaking only for a brief lunch, which they ate on the premises. They concentrated on their tasks throughout the days. They took extra care protecting our belongings including babysitting the 2 dogs if they got out. They were conscientious when it came to keeping the outside gates closed so there would be no runaway dogs. They asked us clarifying questions if there ever was the possibility of doubt. There was never any sense that any of the valuables in the house were in any jeopardy. At the end of every day, they cleaned their tools and carefully vacuumed our rugs and floors. They left the house spotless. They organized, consolidated, and covered with a tarp all of their materials and equipment in a central area that was the least intrusive to our family and pets. They offered a touch-up visit if needed before we put the house up for sale in 2015.
The crew from Williams Professional Painting made the paint project as painless for us as possible. As we told the crew, they made the house beautiful. The repair s and preparation work were superb. They know their profession and are craftsmen. We thanked them very much, and told them that they made our home beautiful. No one could have done a better job than they did.
This is what we told them: Usted ha hecho mi casa realmente hermosa. Han echo un trabajo maravilloso. No podríamos haber pedido nada mejor.
