Contractor Checklist

Williams Professional Painting, Inc. BBB Business Review

We are concerned about the growing number of consumer complaints against home improvement contractors. As a result of many of the "Fly By Nights" who open up shop during the season and close down and disappear when the peak is over with, many legitimate contractors are being left with having to deal with an increase in suspicion by property owners who have been dealt with unfairly in the past.

We understand the vulnerable position that the property owner finds themselves in and we want to help stop the deceit and irresponsibility that has invaded the home improvement business.

In order to assist you in obtaining the best possible service with the least chance of running into problems after you have already selected a contractor, we are providing you with this basic checklist to use in comparing the estimates that you receive. We have answered all of the questions as they pertain to our company.

  • Is the Company properly licensed to do business ? Yes
  • Is the Company insured with liability insurance, to protect against damage to either you or your property ? Yes
  • Does the company carry workers compensation insurance to cover any injury to their employees? Yes
  • Can they provide a certificate of insurance if required ? Yes
  • How long have they been established in the area ? 30 Years
  • Do they use regular full time employees or do they hire people as they need them for a job ? We use only full time year round employees.
  • Will the owner or a qualified job foreman always be on site ? Yes
  • Has the company performed work in your area before ? Contact Us for a list of references in your area
  • If the company is a seasonal one, how will they respond to your concerns if they should arise during the off season ? WPS is a year round firm dedicated to customer satisfaction.
  • What quality (brand and line) materials will be used ? Contact Us
  • What are the deposit (down payment) requirements ? 20 %
  • What preparation is done as part of the paint job ? Contact Us
  • What forms of payment are accepted? Credit Cards (VISA, Mastercard, American Express, Discover), Personal checks, Cashier Checks.
  • What type of work do they primarily specialize in (residential, commercial, interior, exterior, production, custom etc.) ? Custom interior and exterior, residential and commercial.
Testimonials

Our Happy Customers

The house looks beautiful!

Bob and I are very pleased with the outcome of our painting project. The house looks beautiful. Many of our neighbors have seen your work and have been very impressed. Hopefully some more work will come your way.

We want to give a big thanks to your crew. Lisa was so helpful in the color selections. She also answered many questions on other ideas and always led us int he right direction. Walter and his guys were amazing. They are true professionals and take pride in the work they do. We really appreciated all the time they spent on prepping our walls. They corrected so many of the builder's mistakes. The crown molding that was added really finishes off each room. Give a special thinks to Walter, Carlos, Edwin, Gustavo, and Daniel. Tell the guys that our dog Maisie misses them and Walter can visit her anytime.

We are planning on contacting you again in the Fall to finish off our painting project. That will be the two upstairs guest bedrooms and bath and the garage.


B. and P.

A review from a pleased client.

I would like to say how pleased we are with the work that Franklyn, Pablo, Jorge, and Cesar did for us.

We definitely will recommend your services (and already have).

Pls give our kind thanks to those individuals.

Thanks


D.S

Excellent work, very professional.

Painted exterior included repairing rotten boards, refinished deck. Excellent work, very professional, they were helpful in working with my schedule.


R.G.

A Happy Client.

I wanted to let you know how happy we were with the exterior paint job that was done at our house the week of March 14, 2016. Unfortunately I cannot recall the foreman's name - I think it was Santo. He and the other painter did a wonderful job. They were very courteous and professional and we are very pleased with the work they did. I would definitely hire them again.

Thank you!


M.S

A review for Ricardo Salas and Edison for their work

Good evening:

I'm writing to provide a review for Ricardo Salas and Edison for their work at Cameron Mills Rd.

We had a great experience with both Williams Professional Painting and Ricardo and Edison. First off, the estimate process was so much easier and straight forward than I expected. It was easy to schedule a time on the weekend to get an estimate and Dave showed up ready to answer any of my questions and was more than willing to provide information. He also responded to my emails etc. promptly, making it painless to schedule and move forward with the project. This is a very different experience than with other contractors we have attempted to work with. We also had the pleasure of using the company's free design services at their office location. It made picking a color far more enjoyable than going to a crowded Home Depot and the advice was very valuable.

Second, Ricardo and Edison's work was fantastic. They showed up right on time, covered all the walkways, protected the furniture, and worked efficiently. Ricardo ended up doing 2 out of the 3 days of work by himself, and we had the same experience. He showed up right on time, making it easy for me to ask any questions I had before I had to head off to work, and was very respectful of our home. The paint job is beautiful and my house was left clean and undamaged. I would be happy to work with Ricardo again in the future and would certainly recommend Williams Professional Painting to others.

Thank you


E.G

Interior Painting Project in Alexandria, VA

The process of getting the estimate all the way through completion of the job could not have been more seamless or easy. We just purchased a new construction condo and initially thought we could do the painting ourselves but decided to at least get an estimate from a professional. The owner of the company actually did our estimate and was kind enough to point out serious mistakes in the builders painting job (such as the builder did not sand the walls before applying paint so the paint was rough in several spots). The estimate to paint our entire first level, the stairwell and the upper level hallway was incredibly reasonable and quite surprising. So we hired Williams right away. We were able to schedule the job quickly and the painting was completed in two days. They did a perfect job. There is no better way to qualify the quality of the work. We are so happy that we decided to hire Williams Professional Painting and they will definitely have our business in the future.


A.R

A Review for Les.

Thank you Dave, if you wish, you have our permission to use photos of our house in use your promotional materials and I am also happy to give you a positive review/testimonial wherever you wish. In any case, please know I will recommend you and your team to our friends. Great doing business with you. We'll be in touch!


B.S.

A Review on a Recent Painting Project

Wanted to send a note of appreciation re my recent painting project. The whole process was seamlessly handled. Mr Williams offered suggestions and promptly provided an estimate. Amy, the receptionist, courteously handled the scheduling of the project, arrival times, and billing questions. Adolberto Ferrafino and Rodrigo arrived as scheduled, and with a minimum of household disruption and mess performed a "face-lift" on my living room. The plaster repair and new paint gave the room a whole new look. I am very pleased, and plan to use Williams for painting projects I may have in the future-perhaps an exterior paint project in the spring. Thanks much.


C.G.

Note of Commendation

Rick:

We want to commend Juan, Caesar, and Eric for the excellent paint job they did at our residence during the week of 14 November 2016. The crew did outstanding work in the painting of our upstairs hallway and adjacent entranceways and niches. Their attention to detail combined with their skillful application of unique color accents and faux painting techniques has given the area done a grand appearance. Their work is the reason why when it comes to excellence, we select Williams Painting.


F & C

We wish again to bring to your attention the excellent work done by Juan Maldonado.

Rick:

We wish again to bring to your attention the excellent work done by Juan Maldonado with the painting of one of our bedroom, walk-in closets and exterior carpentry work.Although both jobs were small in scope, Juan completed them with the same attention to detail and technical proficiency as he demonstrated when he painted our Family Room.

He effectively and rapidly adjusted to all unplanned occurrences and without complaint.He consistently exhibited the traits associated with a true professional in his field and a sincere commitment to achieving customer satisfaction.


C.C

Williams Professional Painting

Carlos was the crew leader when I had my newly purchased condo painted in July. I know Edison worked several days but I do not know the name of any of the other workers. I had the walls, ceiling, trim & doors, and kitchen & bathroom cabinets painted as well as new hinges and hardware installed on all the cabinets. Plus Williams Prof Painting removed a big ugly mirror, repaired the drywall and installed crown molding in the living room, dining room and hall way. All this was going on at the same time I had hardwood floors installed. I was on a very tight time frame and Carlos did yeoman’s duty keeping the job moving along and keeping me informed every step of the way. There were a few really minor, minor hiccups…to be expected when you have this much activity going on in a small space. Carlos worked until after 7 PM the night before I moved in. Did I mention it was the hottest week of the year and the A/C stopped working? All of this was done with no sacrifice in quality.

I was so pleased with the work of Carlos and Edison that I requested either of them when I hired Williams Prof Painting to do some minor ceiling drywall repair and painting touch-up after I changed out a kitchen ceiling light fixture in September.

The prices for the whole condo job and the small kitchen ceiling repair job were exactly what was quoted. The crown molding was time and material and the final price for the crown molding was within $100 of the verbal ballpark range the estimator gave me. No additions and no surprises.

William Professional Painting is not the low price contractor but the price is very competitive for the quality of work performed. I will ask for Carlos or Edison at Williams Professional Painting any time I need painting or professional carpentry/drywall repairs.


M.R

When Sandy reached out for help with creating a new home office, we were excited to lend a hand. She had a fantastic space that just needed to be creatively reconfigured.



Sandy

Williams’ painters kept the workplace immaculate!

I can’t say enough about the care and attention to detail that Ricardo Salas and Enriquez provided in repainting a dozen old, peeling 6 over 6 wooden window frames on my home that were down to bare wood in places. I am confident that my 1941 windows are in good shape for many years to come. Williams’ painters kept the workplace immaculate and as a bonus they were great dog-watchers! I was able to let my dogs out the backyard while I was at work, because they were careful to close gates as they went back and forth so no escapes occurred. They treated my property as if it were their own.


D.P

A review on an ongoing project in Washington, DC

Jose – I just wanted to say how pleased I am with how things are going. I find all the workmen pleasant and hardworking. I have had to leave the house for a few hours most days and I am totally comfortable leaving things in their hands. The newly painted rooms look stunning. I can’t believe it’s my home. The repair of the water damage in the 2nd floor ceiling areas is first rate. The PVC was put up on the most blistered outside trim today. Tomorrow (Wednesday) there will be someone finishing up the interior (mostly in the study) and someone painting outside. The closets off the study have had the wall paper removed and primer applied. That had to be particularly tedious work not to mention demanding physically due to the constricted space involved. The forecast for the next couple of days is for a high in the mid 80’s and dry. That’s a lucky break for us.

Thanks for everything. I think my neighbor has called WPP for an estimate on a job in her family’s home. Word spreads quickly.


M.B

We have always been pleased with Williams Painting

Hi,

This week Juan completed several painting projects around our house and did a wonderful job.He was prompt, neat, and very detailed.The front stoop and trim that were repaired and painted look new (as new as a 180 year old house looks).Most impressive was the back gate.He took perfect measurements of the old rotten gate, built a new one, installed it using our historic hardware and painted it.All in an efficient and precise manner.We have always been pleased with Williams Painting and will continue to use them going forward.

Best,


J.S

Williams Professional Painting

Dear Mr. Williams

I would like to thank your staff, Milton Chavez, Lisa Reyes,Juan Maldonado and Eric Quinteros for their exemplary professionalism and outstanding work on my newly remodeled basement. Milton was totally up front with me every step of the way. He explained all additional charges which would be needed to remedy the newly discovered mold and to add crown molding which were not included in original contract. Lisa did a wonderful job helping me select paint colors. Juan and Eric arrived promptly every day, worked almost non-stop even when the temperature was an unbearable 106 degrees. I want you to know I will be putting my comments on Yelp and will be sending you a copy.

Again my sincerest appreciation for a job well done. I will be recommending you to my family and friends.

Sincerely,


L.L

Williams Professional Painting

Hi Milton:

We were very happy with the work done by the crew. They were very careful and thorough. I appreciated that they made sure all the windows opened and locked after they finished. Bryan and Daniel (and Edwin earlier) were great! I've already recommended your company to two families - and will continue to do that if anyone's looking for this type of service. I also appreciated the way the office kept us informed as we went through all the delays due to rain.

Thank you very much for such good service!

Regards,


D.C

A Painting Project

Dear Rick:

Dago and Eric just left. They did a wonderful job. I really love the way the bedroom looks and as for the guest bathroom, they were able to repair the plaster from the roof leak before painting the room and it looks great. I will definitely fill out a review for you and for them.

I also appreciate the help that Lisa gave us.

Please do not hesitate to give my name if people request a reference.

Best,



V.R

Make Painting As Easy As 1-2-3

What You Should Know About Us

Completely Invested

Our neighbors have been trusting us for over 40 years, and we want our appreciation to show!

Experience and Education

Take advantage of our experience and training. Have questions? Ask away! Need help? We’re here.

Honesty Is Key

No fuzzy prices or timelines. Just clear, detailed communication.

The Best Team

Our painters are invested in their trade and love working on our team. See for yourself!

Respectful Job Sites

Whether we’re painting your home or your high-rise, you can expect clean, orderly work habits.

Gallery

Any Size/Type Project

Flexible Scheduling

Expert Project Management

Safety Trained & Fully Insured

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