Our Warranty

Coatings Application Warranty

Williams Professional Painting, (hereafter referred to as “WPP”), of 110 S. Floyd Street, Alexandria, Virginia 22304, 703-768-8143 warrants to the current owners of the property listed in this proposal that all coating application work performed by WPP will be completed according to professional industry standards and will be under warranty to remain failure free under the following terms and conditions:
 
All interior coatings applied to plaster, drywall and wood surfaces shall be warranted for a period of 5 years from completion of the work.
 
Exterior Wood, stucco and masonry substrate coating application shall be warranted for a period of 3 years from completion of the work. Metal and iron substrate (as it relates to this document, substrate is the underlying structural material upon which the coating is applied) coating application shall be warranted for a period of 1 year from completion of the work. Exterior Clear finish coatings shall be warranted for a period of 2 years from completion of the work. Previously unpainted aluminum and vinyl surfaces shall be warranted for a period of 10 years from completion of the work
 
In order to submit a claim for a breach of this warranty, the owner shall deliver to WPP not more than 10 days after the discovery of the defect, written notice of the defect, and the date on which the defect was discovered.
 
WPP will inspect the areas within 7 days of notification of potential defects. If inspection determines that the defect falls within the scope of this warranty, WPP shall provide replacement service and product to correct the defect. WPP agrees to correct the defective portions of the work caused by improper or inadequate preparation and/or painting, which owner agrees will be the owner's sole and exclusive remedy.
 
This warranty constitutes the sole and exclusive warranty made by WPP and there are no other warranties, including, but not limited to the implied warranty of the merchantability and warranty of fitness for a particular purpose and all such warranties are expressly disclaimed and excluded by the parties. 
 
This warranty also constitutes owner's exclusive remedy against WPP including for alleged negligence of WPP and otherwise, and WPP shall not be liable for any incidental or consequential damage including liquidated, delay damages or other damages.
 
This warranty shall not be extended by any corrective service or additional material, but the remaining warranty period from the date of completion of the original work shall continue in effect and be applicable under the original terms and conditions. This warranty is not applicable under the following conditions:
A) Any damage to stucco or masonry that may occur due to ongoing concealed deterioration.  This may manifest itself as efflorescence, a white, chalky, leaching of salts to the surface, accompanied by a crumbling of the stucco or masonry surface. B) Coating failure due to structural damage caused by standing water, inadequate drainage, improperly installed guttering or guttering in need of repair/replacement, water sprinklers or window unit air conditioners causing continuous water saturation, leaking and/or pooling in/on or around the affected area (s). C) Coating failure due to wood rot, or damage caused by termites, carpenter bees, carpenter ants or any other insects. D) Coating failure due to structural alterations,additions, repairs or normal shifting and settling of building and substrate. E) Coating failure caused by unchecked mold or mildew growth. F) Coating failure caused by roof and/or plumbing leaks. G) Coating failure resulting from: caustic chemicals, fire, acts of God, natural disasters such as windstorms, floods, earthquakes, lightning, mud slides, tornadoes, or hurricanes.

Testimonials

Our Happy Customers

A Review from Washington, DC

Ricardo and Cesar were fantastic. Prompt, professional, and kept me informed at every step. Please let their manager know.


J.K

A Very Happy Client

Hello,

I just wanted to let you know that my husband and I could not be more pleased with our experience with Williams Professional Painting. First, despite a small mix-up in the scheduling, Yanize was very kind, professional and understanding, and she immediately put me at ease and was able to very quickly resolve the issue (and I was so relieved that Williams was able to work within my scheduling needs). The interior painting work itself was beautifully done, and the painting team, Dagoberto and Carlos (along with Franklin on the first day) were professional, skilled, courteous and considerate. They arrived right on time each day and worked very hard, producing beautifully painted rooms. I felt very much at ease with them in our house and appreciated the attention to detail of their work. They really went above and beyond in their painting work, even patching up an extra small area that had some scratches. This was very generous and really stands out in my mind. They also worked hard cleaning up all of the painting materials and dust afterwards. In short, our experience with Williams was a wholly positive one, and I would not hesitate to use Williams again and will be recommending you to others. Thank you for making our home beautiful, and for making the process as easy and painless as possible.

(I should also mention that we enjoyed working with Jose, our estimator, who was also very professional and responsive, and I appreciated his advice on painting needs for our home.)

And again, I really can't say enough about how pleased we are with the work of Dagoberto and Carlos, and the whole Williams team. Thank you again!

(I will also be placing reviews on Angie's List and Yelp.)


S.S.P.

Williams Professional Painting

Carlos S. did a wonderful job and was always very polite. I am very satisfied with the work.


C.C

Interior Professional Painting Alexandria, Virginia

Williams painted four rooms in our home, the entryway, and stairs. They also repaired plaster ceilings and walls and assisted with paint color selection.

We had a great experience. The estimator (Alvis) was efficient and knowledgeable. The designer (Lisa) who helped us pick colors was skilled at putting together color combinations that looked good and matched our tastes. The painters/plasterers (Santos and Carlos) did an exceptional job to make our home look like new. I even had a chance to meet Mr. Williams who was very professional and down to earth. My only (very minor) critique would be that the cleanup after the job was finished could have been a touch better.

C.R

Excellent work, very professional.

Painted exterior included repairing rotten boards, refinished deck. Excellent work, very professional, they were helpful in working with my schedule.


R.G.

An Interior Project

I am very pleased with the work that was done. The painters were very courteous and friendly. Thank you for the great service!


K.B.

Williams Professional Painting

We were extremely pleased with the quality of the work done in our condo and with the professionalism of the team that worked on our project.

Thank you


E.D.

A nice review for our foreman D2

D2 did an excellent job. The bedroom never looked so good..He was polite, efficient and skilled. He spotted and repaired nail holes and surface imperfections that were not particularly noticeable. And the result was beautiful. I would definitely recommend him.



L.H.

The end result of their efforts look marvelous.

This note is intended to confirm our orally expressed appreciation of the fine work that Sr. Maldonado and his partner performed at out our house. The end result of their efforts look marvelous. The exterior, however, masks the results of their astute examination and careful restoration of those portions of the house that had suffered over time. It is important


D.N.

Exterior Painting And Carpentry. Alexandria, VA.

I had a third-story gutter that was drip-leaking over my deck. I would like to commend Juan Maldonado and his helper for inspecting, ascertaining the problem, and rectifying it. He reviewed the problem, recommended the fix, and after the go-ahead, proceeded to implement it.

It will take another hard rainfall to determine if the repair eliminated the issue completely, but the measures taken by Mr. Maldonado and his crew were well-thought out from his experience, and executed very professionally.

Thanks,

M.M


M.M

I'll be sure to recommend this company and the services of Rick and Bryan to all of my friends.

I cold called Williams Professional Painting while searching for painters for my new condo in DC to obtain a quote. I was able to promptly talk to Rick Williams on the phone and he was extremely responsive and reasonable. I told him I recently purchased a condo and wanted to repaint everything prior to moving in. He sent an estimator out to my condo. The estimator, Jose, showed up on time and was extremely courteous, even removed his shoes prior to entering my condo. He took measurements of the rooms and recommended different types of paints for the rooms. I discussed with Rick that I needed the job done in two days and he said it wouldn't be a problem. His crew led by foreman Bryan arrived on time and was also extremely courteous and professional. Their #1 priority seems to be getting the job done correctly. Some of my paint colors were rather dark for accent walls and although my contract said 2 coats of paint, Bryan used 3 coats to ensure that the accent walls were painted properly.

Rick's team kept their word and finished my project in 2 days, even though it required bringing in a few extra painters, they still did not lapse their deadline. In the end, I am glad I hired Williams Professional Painting and did not take on this task myself or hire hourly help to assist me to paint. I'll be sure to recommend this company and the services of Rick and Bryan to all of my friends.


A.P

Exterior Carpentry And Painting

Greetings:

I was very pleased with the work that Dagobarto, Fidel & Les did on the 27th replacing two rake boards on my house. The three men were friendly and professional. Les’ presence helped a lot because he made sure I knew that I wouldn’t be charged for the time D2 and Fidel spent getting paint, the PVC boards and a taller ladder.

If I were Dave I’d wonder why the crew showed up without those items. If they had they could have fit in another job in the time it took to get what they needed. That’s not a hit on D2, Fidel or Les.

So, as I told Les, Williams Painting remains on my short list when my home needs to be painted again – probably not for a couple of years.

Regards,


G.L

Another Satisfied Client in Alexandria, VA

Thanks for a beautiful job. Also for the little extra favors like changing light bulbs in high places, power washing surrounding horizontal surfaces, trimming an overhanging branch & a little extra caulk where it was really needed.


R.L

Interior Painting Project in Alexandria, VA

The process of getting the estimate all the way through completion of the job could not have been more seamless or easy. We just purchased a new construction condo and initially thought we could do the painting ourselves but decided to at least get an estimate from a professional. The owner of the company actually did our estimate and was kind enough to point out serious mistakes in the builders painting job (such as the builder did not sand the walls before applying paint so the paint was rough in several spots). The estimate to paint our entire first level, the stairwell and the upper level hallway was incredibly reasonable and quite surprising. So we hired Williams right away. We were able to schedule the job quickly and the painting was completed in two days. They did a perfect job. There is no better way to qualify the quality of the work. We are so happy that we decided to hire Williams Professional Painting and they will definitely have our business in the future.


A.R

A Review for an excellent job.

We recently had our ceiling painted in the front entry hall (February 11th).

Juan Maldonado did an excellent job. He was on time, the work area was spotless and the ceiling looks great.

As always we've enjoyed have Williams take care of our painting needs.


T.B and M.L.

An Interior Painting Project.

" as I expected from your high-quality firm, the work was meticulous. Looks great. I wouldn't use or recommend anyone else for painting but Williams..."

Great work!


Mrs. S.

Williams Professional Painting

Mary, I was just thinking about you. Driving back from the job now. It all looks wonderful. Very impressive what Milton and his guys did. They are so happy. I love working with your company. The office admin person is back from a conference and will get me the check next week. As I was taking the elevator up a woman commented on my toile tote bag and asked for my card as they will be renovating their dental office. Love it.

Have a fabulous weekend.


C.

A Review for an outstanding job.

Amy,

Please see my post on Facebook. Bryan and Daniel did an outstanding job for us today and we couldn't be more pleased. Thanks again for the outstanding job.


H & M W

What You Should Know About Us

Completely Invested

Our neighbors have been trusting us for over 40 years, and we want our appreciation to show!

Experience and Education

Take advantage of our experience and training. Have questions? Ask away! Need help? We’re here.

Honesty Is Key

No fuzzy prices or timelines. Just clear, detailed communication.

The Best Team

Our painters are invested in their trade and love working on our team. See for yourself!

Respectful Job Sites

Whether we’re painting your home or your high-rise, you can expect clean, orderly work habits.

Gallery

Any Size/Type Project

Flexible Scheduling

Expert Project Management

Safety Trained & Fully Insured

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