Our Warranty

Williams Professional Painting, Inc. BBB Business Review

Coatings Application Warranty

Williams Professional Painting, (hereafter referred to as “WPP”), of 110 S. Floyd Street, Alexandria, Virginia 22304, 703-768-8143 warrants to the current owners of the property listed in this proposal that all coating application work performed by WPP will be completed according to professional industry standards and will be under warranty to remain failure free under the following terms and conditions:
 
All interior coatings applied to plaster, drywall and wood surfaces shall be warranted for a period of 5 years from completion of the work.
 
Exterior Wood, stucco and masonry substrate coating application shall be warranted for a period of 3 years from completion of the work. Metal and iron substrate (as it relates to this document, substrate is the underlying structural material upon which the coating is applied) coating application shall be warranted for a period of 1 year from completion of the work. Exterior Clear finish coatings shall be warranted for a period of 2 years from completion of the work. Previously unpainted aluminum and vinyl surfaces shall be warranted for a period of 10 years from completion of the work
 
In order to submit a claim for a breach of this warranty, the owner shall deliver to WPP not more than 10 days after the discovery of the defect, written notice of the defect, and the date on which the defect was discovered.
 
WPP will inspect the areas within 7 days of notification of potential defects. If inspection determines that the defect falls within the scope of this warranty, WPP shall provide replacement service and product to correct the defect. WPP agrees to correct the defective portions of the work caused by improper or inadequate preparation and/or painting, which owner agrees will be the owner's sole and exclusive remedy.
 
This warranty constitutes the sole and exclusive warranty made by WPP and there are no other warranties, including, but not limited to the implied warranty of the merchantability and warranty of fitness for a particular purpose and all such warranties are expressly disclaimed and excluded by the parties. 
 
This warranty also constitutes owner's exclusive remedy against WPP including for alleged negligence of WPP and otherwise, and WPP shall not be liable for any incidental or consequential damage including liquidated, delay damages or other damages.
 
This warranty shall not be extended by any corrective service or additional material, but the remaining warranty period from the date of completion of the original work shall continue in effect and be applicable under the original terms and conditions. This warranty is not applicable under the following conditions:
A) Any damage to stucco or masonry that may occur due to ongoing concealed deterioration.  This may manifest itself as efflorescence, a white, chalky, leaching of salts to the surface, accompanied by a crumbling of the stucco or masonry surface. B) Coating failure due to structural damage caused by standing water, inadequate drainage, improperly installed guttering or guttering in need of repair/replacement, water sprinklers or window unit air conditioners causing continuous water saturation, leaking and/or pooling in/on or around the affected area (s). C) Coating failure due to wood rot, or damage caused by termites, carpenter bees, carpenter ants or any other insects. D) Coating failure due to structural alterations,additions, repairs or normal shifting and settling of building and substrate. E) Coating failure caused by unchecked mold or mildew growth. F) Coating failure caused by roof and/or plumbing leaks. G) Coating failure resulting from: caustic chemicals, fire, acts of God, natural disasters such as windstorms, floods, earthquakes, lightning, mud slides, tornadoes, or hurricanes.

Testimonials

Our Happy Customers

Exterior Painting Estimate

I didn't actually get any work done by Williams because my timeline would not work with the schedule but they actually sent me an email to let me know that they would have to decline the opportunity to work on my project. This is the first time I've ever received such a courtesy from contractors in the home improvement business, and I cannot express how wonderfully professional this is. I have had far too many experiences of contractors coming out to estimate, only to never contact me again, or to go through the trouble of sending me a quote and then never actually schedule the work.


While I did find someone who was able to do the work I requested in my short time frame, in the future, I will definitely contact Williams again for a bid. Just this email was enough to tell me about the company culture here, and I have great confidence in their professionalism.


P.L.

Great Job!

The Foreman was Walter. They showed up on time, did a fantastic job.

Great job!


B.W

Thank you for providing us with two highly professional workers.

Dave:

My husband and I would like to tell you how pleased we are with the work that was done by your employers, Juan Maldonado and his co- worker. They were at our house on Wednesday September 23 and Thursday September 24. While here they did carpentry work as well as painting. The end product is truly top of the line. We found Juan and his co- worker to be hard working, pleasant and above all else extremely competent. It will be our pleasure to recommend them to our neighbors, many who saw the Williams truck in front of our house and were curious to know what we were having done, and our many other friends.

Thank you for providing us with two highly professional workers. The result of their work gets an A+.


L.M

We wish again to bring to your attention the excellent work done by Juan Maldonado.

Rick:

We wish again to bring to your attention the excellent work done by Juan Maldonado with the painting of one of our bedroom, walk-in closets and exterior carpentry work.Although both jobs were small in scope, Juan completed them with the same attention to detail and technical proficiency as he demonstrated when he painted our Family Room.

He effectively and rapidly adjusted to all unplanned occurrences and without complaint.He consistently exhibited the traits associated with a true professional in his field and a sincere commitment to achieving customer satisfaction.


C.C

A nice review for Franklin

Franklin and his staff were the best crew we have had here yet!! By far!! Thanks again,


T.H

A Professional Interior Painting Project

Hi Dave,

Gabriela mentioned that I should send a note to you when I called to let her know how happy we were with the services that Jose, JB, and Rodrigo provided. Jose and Tim found a great team to help us finish the job when we determined that we needed a team with experience with durarock instead of drywall. Jose was patient and very attentive to our concerns.JB and Rodrigo replaced part of our walls and repainted the damaged walls and ceiling. Their work is beautiful. I can't even tell there was ever water damage in those areas. They also took great care in making sure our furniture was protected and to minimize dust. Their clean up exceeded expectations. Thanks for sending over such a great team! We look forward to working with them again in the future.

Kind regards,


E.A

We are happy to say that Ernesto and his team did a beautiful and professional paint job on our house.

We've lived in the Mount Vernon area for many years but this is the first time we've contracted with Williams Professional Painting. We are happy to say that Ernesto and his team did a beautiful and professional paint job on our house. His work was superior to any we've had done in prior years or we could have done ourselves. Ernesto was very polite and frequently asked if we had any questions or outstanding issues. We also want to commend your office staff on their professionalism and the pleasant way they handled questions. Congratulations to a top notch company and a job well done.


Kathy M.

Exterior Painting at Bull Run Condominiums

Hello,

I wanted to let you know how pleased I am with the recent exterior paint job at my condo in the Bull Run, Winstead Place, Manassas, VA. I purchased my bi-level unit last July. While I loved the interior of my place, the exterior left a lot to be desired. The railing was essentially chipped cream and rust and the floor outside our doors paint was pretty much worn off. Much like deck. The top rail was cream but the rest of it was worn unstained wood. I was basically embarrassed to have friends come over due to the outside.

I spoke to “JB” several times during the process. He is extremely pleasant and professional, but moreover his work was excellent! Actually my neighbor texted me to let me know how great the decks looked. It is so nice to come home and not see chipped, rusted or worn looking exterior. I’m going to have my kitchen remodeled, but they don’t handle the painting, so you may be hearing from me soon.

Thank you


S.A

Interior Quality Painting Fairfax Virginia

Dear Rick,

This is a long overdue comment regarding the services Williams Professional Painting provided in painting our home in Fairfax.

First of all it was a pleasure to work with you, Rick, on the estimate, and we felt the price you quoted us was very reasonable for the scope of the job.

I lost the card your painters gave me in the chaos of packing the house – so unfortunately I don’t remember their names, but they were great and I would be happy to have

them in our home again!

The painters were here each day well before the time to start. They were extremely courteous, and usually they left things cleaner than they found them.

We were in chaos trying to prepare for moving, but they were very accommodating; letting me know I got to choose which room they would work on on any given day

so I could stay one room ahead of them clearing out clutter.

As for the quality of the painting it was very good!

I have recommended Williams to our Realtor and if we were staying in the area and needed painting again I would not hesitate to use Williams.

Thank you so much for your excellent service!


D.D.

Work done recently on our deck

I want to thank you for the work done recently on our ipe deck. Ricardo Salas and Pablo power washed the deck, removing several years of tree drippings and grime, and then applied the new stain.They did a good job working around the white painted railings and pergola posts.The result is beautiful and the deck looks brand new. The workmanship was excellent and they clearly knew the proper way to apply the stain.

Thank you.


G.R

When Sandy reached out for help with creating a new home office, we were excited to lend a hand. She had a fantastic space that just needed to be creatively reconfigured.



Sandy

The high standards I have come to expect from Williams

Carlos and another man whose name I can't recall did a two-tone paint job on our never before painted garage. They carefully taped around all the hooks and shelves in the walls and did a perfect job. They covered everything with tarps and when they were finished the garage was exactly as we wanted it and there was not a stray speck of paint anywhere it shouldn't be.

The work of Carlos and his partner met the high standards I have come to expect from Willliams. Professionals like them are the reason we always turn to Williams Professional Painting first.


R.S

Interior Residential Painting McLean,VA.

Dave -

Just a note to let you know that Juan Maldonado did a very nice job for us last week. He was easy to have around and communicated well. It was a job made up of many little jobs and that’s sometimes hard to organize, but he did it! He had creative ideas when there were challenges and he always completed the project.

Thanks for getting it all done before the college party here this past Monday.

Happy Father’s Day!

A.B


A.B

Williams Professional Painting

...I am super happy with the work your team did. Carlos and his co-worker were so nice and courteous. The painting looks great...

Thanks!


M.B

A Professional Interior Painting Project.

Dear Rick,

It is hard to believe that just one week ago you were here to give me my estimate. Now my job is finished!

The crew (D2, Henry, and Les) were great. They were professional, clean, polite -- in a word -- gentlemen. I felt very comfortable with them working in my home. All of the work was carried out to my satisfaction, including the exterior painting and power-washing, the interior repair/caulking prep work, trim, wall, and stairwell painting.

I will definitely call Williams Professional Painting the next time I need a reliable, trustworthy, class "A" painting job!

Sincerely,

P.S. My only regret is not having used your color stylist to assist me in my paint selection.


M. T.

I will be sure to recommend Williams Professional Painting to my friends and neighbors.

Dagoberto, Fidel, and “D2” performed extensive work on the exterior of my house from May 25 through May 27. They power washed the exterior, replaced wood trim with PVC, and painted the exterior. They also repaired drywall in my den, and painted that wall.

They did an outstanding job! I will be sure to recommend Williams Professional Painting to my friends and neighbors, and as the need arises in the future I intend to use Williams.

Thanks!


B.P.

A Painting Project

Dear Rick:

Dago and Eric just left. They did a wonderful job. I really love the way the bedroom looks and as for the guest bathroom, they were able to repair the plaster from the roof leak before painting the room and it looks great. I will definitely fill out a review for you and for them.

I also appreciate the help that Lisa gave us.

Please do not hesitate to give my name if people request a reference.

Best,



V.R

Thank you for another job well done.

Just want to let you know that my husband and I are very pleased with the carpentry repairs done by Juan Maldonado and the painting done by Adalberto and Erik. As usual, all work was done in a professional manner. At the conclusion of the job, our outdoor furniture was moved back into place and the remaining paint was labeled, boxed, and placed in our garage – all we had to do was enjoy!

Thank you for another job well done.

Sincerely,


S & G

What You Should Know About Us

Completely Invested

Our neighbors have been trusting us for over 40 years, and we want our appreciation to show!

Experience and Education

Take advantage of our experience and training. Have questions? Ask away! Need help? We’re here.

Honesty Is Key

No fuzzy prices or timelines. Just clear, detailed communication.

The Best Team

Our painters are invested in their trade and love working on our team. See for yourself!

Respectful Job Sites

Whether we’re painting your home or your high-rise, you can expect clean, orderly work habits.

Gallery

Any Size/Type Project

Flexible Scheduling

Expert Project Management

Safety Trained & Fully Insured

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