Our Warranty

Williams Professional Painting, Inc. BBB Business Review

Coatings Application Warranty

Williams Professional Painting, (hereafter referred to as “WPP”), of 110 S. Floyd Street, Alexandria, Virginia 22304, 703-768-8143 warrants to the current owners of the property listed in this proposal that all coating application work performed by WPP will be completed according to professional industry standards and will be under warranty to remain failure free under the following terms and conditions:
 
All interior coatings applied to plaster, drywall and wood surfaces shall be warranted for a period of 5 years from completion of the work.
 
Exterior Wood, stucco and masonry substrate coating application shall be warranted for a period of 3 years from completion of the work. Metal and iron substrate (as it relates to this document, substrate is the underlying structural material upon which the coating is applied) coating application shall be warranted for a period of 1 year from completion of the work. Exterior Clear finish coatings shall be warranted for a period of 2 years from completion of the work. Previously unpainted aluminum and vinyl surfaces shall be warranted for a period of 10 years from completion of the work
 
In order to submit a claim for a breach of this warranty, the owner shall deliver to WPP not more than 10 days after the discovery of the defect, written notice of the defect, and the date on which the defect was discovered.
 
WPP will inspect the areas within 7 days of notification of potential defects. If inspection determines that the defect falls within the scope of this warranty, WPP shall provide replacement service and product to correct the defect. WPP agrees to correct the defective portions of the work caused by improper or inadequate preparation and/or painting, which owner agrees will be the owner's sole and exclusive remedy.
 
This warranty constitutes the sole and exclusive warranty made by WPP and there are no other warranties, including, but not limited to the implied warranty of the merchantability and warranty of fitness for a particular purpose and all such warranties are expressly disclaimed and excluded by the parties. 
 
This warranty also constitutes owner's exclusive remedy against WPP including for alleged negligence of WPP and otherwise, and WPP shall not be liable for any incidental or consequential damage including liquidated, delay damages or other damages.
 
This warranty shall not be extended by any corrective service or additional material, but the remaining warranty period from the date of completion of the original work shall continue in effect and be applicable under the original terms and conditions. This warranty is not applicable under the following conditions:
A) Any damage to stucco or masonry that may occur due to ongoing concealed deterioration.  This may manifest itself as efflorescence, a white, chalky, leaching of salts to the surface, accompanied by a crumbling of the stucco or masonry surface. B) Coating failure due to structural damage caused by standing water, inadequate drainage, improperly installed guttering or guttering in need of repair/replacement, water sprinklers or window unit air conditioners causing continuous water saturation, leaking and/or pooling in/on or around the affected area (s). C) Coating failure due to wood rot, or damage caused by termites, carpenter bees, carpenter ants or any other insects. D) Coating failure due to structural alterations,additions, repairs or normal shifting and settling of building and substrate. E) Coating failure caused by unchecked mold or mildew growth. F) Coating failure caused by roof and/or plumbing leaks. G) Coating failure resulting from: caustic chemicals, fire, acts of God, natural disasters such as windstorms, floods, earthquakes, lightning, mud slides, tornadoes, or hurricanes.

Testimonials

Our Happy Customers

A Professional Painting Project

Last week, Williams painted the main floor of my townhome. The crew (Walter and Jose) arrived on time, worked continually all day, and cleaned up their work area before leaving. They did a great job! We would use them again


J.H

A review for Ricardo Salas and Edison for their work

Good evening:

I'm writing to provide a review for Ricardo Salas and Edison for their work at Cameron Mills Rd.

We had a great experience with both Williams Professional Painting and Ricardo and Edison. First off, the estimate process was so much easier and straight forward than I expected. It was easy to schedule a time on the weekend to get an estimate and Dave showed up ready to answer any of my questions and was more than willing to provide information. He also responded to my emails etc. promptly, making it painless to schedule and move forward with the project. This is a very different experience than with other contractors we have attempted to work with. We also had the pleasure of using the company's free design services at their office location. It made picking a color far more enjoyable than going to a crowded Home Depot and the advice was very valuable.

Second, Ricardo and Edison's work was fantastic. They showed up right on time, covered all the walkways, protected the furniture, and worked efficiently. Ricardo ended up doing 2 out of the 3 days of work by himself, and we had the same experience. He showed up right on time, making it easy for me to ask any questions I had before I had to head off to work, and was very respectful of our home. The paint job is beautiful and my house was left clean and undamaged. I would be happy to work with Ricardo again in the future and would certainly recommend Williams Professional Painting to others.

Thank you


E.G

An Exterior Painting Project

I had Ricardo, Salas and Cesar plus a couple of other guys work on my son's house. They did an excellent job and worked very hard throughout the project. The foreman(Ricardo, I think) kept me abreast of the progress throughout while I was at the house. The paint job is excellent.

Jose and I did not communicate well during the estimation process. The estimate that I received was not the total amount (excluding additional carpentry work needed) I expected it to be. I was shocked when I saw the final bill. The terms of agreement also showed that I would receive two coats and I did not. I was told that was only true for the pvc boards and door, that the paint was so good in covering that I did not need two coats. When I asked the foreman(Ricardo, I think) about painting the mullions he said they normally do not do those. I told him to call Jose and Jose confirmed that they would be done. So, the job was excellent but the estimation process did not go well. I'm sorry about this because Jose is a very nice guy and I enjoyed working with him, and he was concerned and respectful. I was told that Williams would replace two facial boards that go on the roof area free of cost. Thank you very much.

Overall, what is most important is that you did a great job and treated me respectfully and the job diligently. I hope the same can be said for me.

Please take special note that all the painters on my job worked hard and diligently throughout.

Thank you.


D.L

A Review for Franklin and Edwin

Franklin and Edwin just completed a job on our house, and I wanted to let you know how superb their performance was.

Every day they were on time, they worked hard, and they were meticulous in cleaning up. Franklin always went to us with any questions he had; he never just assumed he knew what we would want.

They were a credit to Williams Professional Painting — providing the high-quality service that we have come to expect from Williams.

Please let them know how pleased we were with their work.

Thank you.


A.P

Thanks for the good work - you are truly "professional"!

Franklin and his crew (Carlos, Jorge, JB, and Daniel) did an outstanding job painting the exterior trim on our house.With it raining almost every day this month, they managed to get the work finished by staying until after 7pm on clear days and working all day one Saturday.The work quality was excellent, they respected the interior of our house and always wore foot protection, and they kept us informed about when they were coming and when they couldn't due to the weather.They were very professional and committed to getting the work done and done right.Our thanks to the entire crew!We definitely will recommend Williams for any painting job and will use them again on our next (hopefully interior) painting project.

Thanks for the good work - you are truly "professional"!


P. & C. M

An Interior Painting Project.

" as I expected from your high-quality firm, the work was meticulous. Looks great. I wouldn't use or recommend anyone else for painting but Williams..."

Great work!


Mrs. S.

Williams Professional Painting

Rick:

Thanks for your follow-up note – and thanks for the job. Les did a truly excellent job of managing this project, including his own efforts wielding the paintbrush. As a team, Les, Ricardo and Eric were professional, conscientious and diligent painters. All of the work was done with care and attention to detail. The team showed up and finished the job on time as projected. They cleaned up the job site perfectly.

We will not hesitate to recommend your firm to friends. Moreover, this winter we are likely to contract for some inside painting work, and will contact you about that when we are ready.

Best regards,


M & C

A Professional Painting Project

Arturo and Daniel both are quite professional and pleasant. I also want to compliment Williams' customer service staff. I always try to compare three vender quotes, and one of the key aspects is the excellent customer service by all that I come I contact. Williams Painting has always been a pleasure to work our projects.



J.S

A Professional Interior Painting Project

Hi Dave,

Gabriela mentioned that I should send a note to you when I called to let her know how happy we were with the services that Jose, JB, and Rodrigo provided. Jose and Tim found a great team to help us finish the job when we determined that we needed a team with experience with durarock instead of drywall. Jose was patient and very attentive to our concerns.JB and Rodrigo replaced part of our walls and repainted the damaged walls and ceiling. Their work is beautiful. I can't even tell there was ever water damage in those areas. They also took great care in making sure our furniture was protected and to minimize dust. Their clean up exceeded expectations. Thanks for sending over such a great team! We look forward to working with them again in the future.

Kind regards,


E.A

A Review for Les.

Thank you Dave, if you wish, you have our permission to use photos of our house in use your promotional materials and I am also happy to give you a positive review/testimonial wherever you wish. In any case, please know I will recommend you and your team to our friends. Great doing business with you. We'll be in touch!


B.S.

A Review for Williams Professional Painting

Great job. Courteous and professional crew. Rick oversees the project on a daily basis. My house was painted about 18 months ago. I recently noticed a small peeling spot. Rick sent someone out at their first convenience. In addition to that repair, the painter found a few other minor repairs as he is specked i in addition to that repair, the painter found a few other minor repairs as he inspected the entire exterior of my house. He did a great job and I was very pleased. Will definitely have them back when I need painting again.


G.D

Interior Residential Painting McLean,VA.

Dave -

Just a note to let you know that Juan Maldonado did a very nice job for us last week. He was easy to have around and communicated well. It was a job made up of many little jobs and that’s sometimes hard to organize, but he did it! He had creative ideas when there were challenges and he always completed the project.

Thanks for getting it all done before the college party here this past Monday.

Happy Father’s Day!

A.B


A.B

Review on an interior painting project.

I wanted to again say thank you for the great work performed by Carlos and Fidel. We will definitely use you all for our next painting project.

Have a good day.


E.L

Exterior Painting Washington, DC

Dear Rick - A quick note to thank you for extraordinary work on my garden wall on 33rd Street. In particular I'd like to compliment Jose and his team for doing a beautiful job on time and under budget -- all without disturbing our tenant or neighbors! I will most definitely work with you guys again the next time we need help with our house.

Regards,

Brian


B.H

The quality of the workmanship.

We just had our beautiful historic townhouse painted by Dave with Juan Maldonado as our foreman. The house is absolutely beautiful. The quality of the workmanship, customer service, and professionalism was exceptional. Thank you Dave, Juan and your crew for restoring this beautiful building to its glory. You are truly the best.


J.K

Williams Professional Painting

This is just a quick note to let you all know how happy we are with the paint job that Richard Salas did on April 4, 2016. He showed up on time and was very polite and professional. He made sure I was happy with his work and did a great job cleaning up before he left for the day.

Thank you!


M.S

Williams Professional Painting is a great company

Carlos was the lead painter. He's painted for us before, and you couldn't ask for a nicer guy to work in your home.
He was willing to go the extra mile to make sure we were satisfied. He took such pride in his work and made our windows look great.
Williams Professional Painting is a great company. They are extremely professional from first contact to final paint stroke. They stand behind their work. Will use them again and again.


E.B

The house looks beautiful!

Bob and I are very pleased with the outcome of our painting project. The house looks beautiful. Many of our neighbors have seen your work and have been very impressed. Hopefully some more work will come your way.

We want to give a big thanks to your crew. Lisa was so helpful in the color selections. She also answered many questions on other ideas and always led us int he right direction. Walter and his guys were amazing. They are true professionals and take pride in the work they do. We really appreciated all the time they spent on prepping our walls. They corrected so many of the builder's mistakes. The crown molding that was added really finishes off each room. Give a special thinks to Walter, Carlos, Edwin, Gustavo, and Daniel. Tell the guys that our dog Maisie misses them and Walter can visit her anytime.

We are planning on contacting you again in the Fall to finish off our painting project. That will be the two upstairs guest bedrooms and bath and the garage.


B. and P.

What You Should Know About Us

Completely Invested

Our neighbors have been trusting us for over 40 years, and we want our appreciation to show!

Experience and Education

Take advantage of our experience and training. Have questions? Ask away! Need help? We’re here.

Honesty Is Key

No fuzzy prices or timelines. Just clear, detailed communication.

The Best Team

Our painters are invested in their trade and love working on our team. See for yourself!

Respectful Job Sites

Whether we’re painting your home or your high-rise, you can expect clean, orderly work habits.

Gallery

Any Size/Type Project

Flexible Scheduling

Expert Project Management

Safety Trained & Fully Insured

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