Evaluating a House Painting Guarantee
All of us have had products that disappointed us, purchases we regretted, or services that failed to deliver on what was promised. In those types of situations, we learn the importance of the fine print! Full refund versus partial refund, guarantees against manufacturing defects but not on damage during use... it can be a lot harder to claim a warranty than we expect. With that in mind, how should you evaluate a house painting guarantee?
There are two main factors to consider when you are comparing and contrasting the guarantees of different house painting companies. First is the wording of the guarantee itself, and second is the actual painting contractor.
Guarantee on Paint and Labor, or Just on Paint?
Most product guarantees that give us an unpleasant surprise are those that turn out only to cover the parts themselves. This means you have to pay the return shipping and the repair fees yourself, and in many cases, it's just not worth it.
In the world of house painting, many contractors offer a guarantee of anywhere from one to five years. When you actually try to claim the warranty, however, it turns out that it only includes the cost of the paint. You still need to pay for the cost of the painting labor out of pocket.
Generally, the cost of the materials is less than a quarter of the total project cost for residential painting. That means that this supposed guarantee leaves you paying 75% or more of the painting cost all over again!
When you are looking for a house painting company, look for one with a guarantee on their labor and materials.
A Guarantee Is Only as Good as the Painting Company
Another danger hidden behind a painting estimate is a potentially unreliable contractor. Some fly-by-night painting companies make great promises ahead of time, but when you try to call them after the job, they are impossible to reach. When faced with a warranty claim, they simply vanish, and you are left with a problematic paint job and no recourse.
The way to protect yourself against this danger is to look for a well-established painting company with a long-term record of service to the local community. When a painting contractor is rooted in a community, it gives you confidence that they are not going to disappear. They have a reputation to uphold, and they are invested in the area.
When your house painting guarantee comes from a reputable local painting company, those are promises you can count on!
Williams Professional Painting
Here at Williams Professional Painting, we offer a three-year guarantee on our labor, so if your paint does not perform as expected, you are truly covered! Additionally, we offer a 100% satisfaction guarantee on our work, so if you're not happy, we're not done yet.
Williams Professional Painting has been serving the Washington, D.C. region since 1979, building a reputation for reliable service and excellent results. Based in Alexandria, Virginia, we are deeply committed to this area, and you can be sure we'll continue to be here long into the future!
Call our office or use our online contact form to request a free house painting estimate today!